Clients

Waving the White Flag

By Shannon Cortina in Clients on June 8th

We have all experienced it:the moment when you just want to throw the proverbial towel in. Wave the white flag because this is it.  You surrender.  Surrender to the client who is just not getting it, will never be happy or … Continue reading →

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Summer Fridays

By Domenick Cilea in Clients on May 27th

Memorial Day weekend kicks off “Summer Fridays” here at Springboard. This allows our team to leave at 2:00 every other Friday, provided there are no pressing projects and deadlines.   We created a staggered schedule to ensure all accounts are covered … Continue reading →

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Up Close & Personal

By Shannon Cortina in Business 101 on March 31st

Last week I had the pleasure of attending a seminar on five star client service from @kenwork57 of Jacobs Communications Consulting.  The presentation focused on the importance of relationship building and how to best attain trust with clients. One of … Continue reading →

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